Privacy Policy
Effective date: 5 October 2026
Last updated: 5 October 2026
1. Introduction
This Privacy Policy explains how MyInteractive Technology AS (“MyInteractive”, “we”, “us”, or “our”) collects, uses, stores and protects information when you use the Itomixer / MyInteractive mobile application, websites and related services (collectively, the “Service”).
MyInteractive is designed to provide interactive media experiences, including the ability to work with audio, music, video and other media, create recordings, add content to existing media, collaborate, learn and participate in interactive experiences.
We respect your privacy and are committed to protecting personal information in accordance with applicable data protection laws, including the EU General Data Protection Regulation (“GDPR”), where applicable.
2. Data Controller
The data controller responsible for the Service is:
MyInteractive Technology AS
Lillesand, Norway
Privacy and support contact:
support@myinteractive.tech
Website:
myinteractive.tech
3. Information We May Collect
Depending on how you use the Service, we may collect or process the following categories of information.
Account Information
When you create or use an account, we may process information such as:
• name or username;
• email address;
• account identifier;
• authentication information;
• profile information you choose to provide; and
• information required to manage your account.
Passwords, where used, should be stored using appropriate secure authentication and cryptographic methods rather than in readable form.
Audio, Video and User-Created Content
The Service may allow you to:
• record audio;
• record video;
• upload media;
• create new performances or recordings;
• add audio or video layers to existing media;
• edit or interact with media;
• collaborate with other users; and
• save or share content.
Such material may constitute personal data when it identifies or relates to an individual.
We process this content only as necessary to provide the features requested by the user and for other purposes described in this Privacy Policy.
Camera and Microphone
Certain features require access to your device's microphone and/or camera.
Access is requested through the permission mechanisms provided by your operating system.
These permissions are used to enable recording and related interactive features.
You may revoke these permissions through your device settings, although doing so may prevent certain features from functioning.
Device and Technical Information
We may collect limited technical information necessary to operate, secure and improve the Service, such as:
• device type;
• operating system and version;
• app version;
• technical identifiers;
• IP address;
• diagnostic information;
• crash information; and
• service usage information.
The exact information collected may depend on the technologies and service providers used by the Service.
Login Through Third-Party Services
Where available, users may choose to sign in using third-party authentication services, such as Facebook Login or other supported login providers.
When you use such a service, we may receive information authorised by you and provided by the relevant service, such as your name, email address, public profile information or authentication identifier.
We do not receive your third-party account password.
Use of information by the third-party provider is governed by that provider's own privacy policies and terms.
4. How We Use Information
We may process information to:
• create and manage user accounts;
• authenticate users;
• provide audio, video and interactive media functionality;
• enable recording, editing, playback and collaboration;
• save and synchronise user projects;
• enable users to share content where they choose to do so;
• provide educational or interactive experiences;
• provide customer support;
• maintain the security and integrity of the Service;
• diagnose technical problems;
• improve performance and reliability;
• prevent fraud, abuse or unlawful activity;
• comply with applicable legal obligations; and
• protect our users, MyInteractive and third parties.
We do not use personal data for purposes materially different from those described in this Privacy Policy without an appropriate legal basis and, where required, additional notice or consent.
5. Legal Basis for Processing
Where the GDPR applies, we process personal data under one or more appropriate legal bases, including:
Performance of a contract – where processing is necessary to provide the Service requested by you.
Consent – where you have given consent for a particular activity, including certain device permissions where applicable.
Legitimate interests – where processing is reasonably necessary to operate, secure and improve the Service and those interests are not overridden by your rights.
Legal obligations – where processing is necessary to comply with applicable law.
You may withdraw consent where processing is based on consent. Withdrawal does not affect processing that lawfully occurred before consent was withdrawn.
6. Sharing of Information
We do not sell users' personal information.
Information may be processed by service providers that assist us in operating the Service, for example providers of:
• cloud hosting and storage;
• authentication;
• communications;
• infrastructure;
• analytics;
• crash diagnostics;
• content delivery; and
• other technical services.
Such providers may process information only for authorised purposes and subject to applicable contractual and data protection requirements.
Information may also be disclosed when required by law, legal process or a valid request from an authorised public authority.
If the Service enables a user to intentionally share or collaborate on content, information and content selected for sharing may be made available to the recipients selected by that user.
7. User-Generated Content
You remain responsible for content that you record, upload, create or share through the Service.
Depending on the feature selected, user-generated content may remain private, be shared with selected users or collaborators, or be made available through another sharing mechanism expressly chosen by the user.
Users should not record, upload or share content that infringes the privacy, intellectual property or other rights of another person.
Further rules concerning user-generated content are described in our Terms of Service.
8. Data Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or destruction.
Where appropriate, these measures include secure communications, access controls and other industry-standard security practices.
No internet-based system can guarantee absolute security.
9. International Data Transfers
Some service providers used to operate the Service may process information outside Norway or the European Economic Area.
Where required by applicable law, appropriate safeguards will be used for international transfers of personal data, such as adequacy decisions, contractual safeguards or other lawful transfer mechanisms.
10. Data Retention
We retain personal information only for as long as reasonably necessary to provide the Service, fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes and protect legitimate interests.
User-created content may be retained while the user's account or relevant project remains active.
When an account is deleted, personal data and user-generated content associated with that account will be deleted or anonymised, except where retention is necessary or permitted for legitimate legal, security, fraud-prevention, accounting or regulatory purposes.
Information retained for such purposes will not be used for unrelated purposes.
11. Account and Data Deletion
Users may request deletion of their account and associated personal data.
Where account creation is available within the application, an account deletion option will be provided from within the application or through an accessible deletion process initiated from the application.
Users may also request deletion outside the application through our Account & Data Deletion page or by contacting:
Deleting an account is permanent and may result in loss of projects, recordings and other information associated with the account.
12. Your Privacy Rights
Depending on applicable law, you may have the right to:
• request access to your personal information;
• request correction of inaccurate information;
• request deletion of personal information;
• restrict certain processing;
• object to certain processing;
• receive certain information in a portable format;
• withdraw consent where processing relies on consent; and
• lodge a complaint with an appropriate data protection authority.
Requests may be submitted to:
We may need to verify your identity before fulfilling certain requests.
13. Children and Young Users
The Service may be used in educational environments.
Where services are specifically provided to schools, educational institutions or younger users, additional safeguards, permissions, contractual arrangements or parental/guardian consent may apply as required by applicable law.
We do not knowingly collect personal information from children in circumstances where parental, guardian, school or other legally required authorisation has not been obtained.
14. Third-Party Services
The Service may interact with third-party platforms or technologies.
Third-party services operate under their own privacy policies and terms. We encourage users to review those policies when choosing to use third-party functionality.
15. Changes to this Privacy Policy
We may update this Privacy Policy when the Service, technology, legal requirements or our data practices change.
The current version will be published on our website with its effective or last-updated date.
Material changes may also be communicated through the Service where appropriate.
16. Contact
Questions about this Privacy Policy, personal data or privacy rights may be sent to:
MyInteractive Technology AS
Lillesand, Norway
Email: support@myinteractive.tech
Website: myinteractive.tech